This policy explains what personal information FreeMarriage.com collects, how we use it, who can see it and the choices you have. It covers the FreeMarriage.com website and the FreeMarriage app for Android, which are run by SERVEROK SOFTWARE. Both use the same account, so everything here applies to both.

You must be 18 or older to use FreeMarriage.

Information You Give Us

  • Account details: your name, email address, username, password, mobile number, and city, state and country. Your street address is optional. If you sign up or log in with Google, Google gives us your name and email address.
  • Profile details: gender, date of birth, height, weight, marital status, religion, caste or community, mother tongue, education, profession, family details, horoscope, the profile headline and descriptions you write about yourself, and what you are looking for in a partner.
  • Photos you upload from your gallery or camera.
  • Identity documents you upload to get a Verified badge.
  • Messages and interests you send to other members, and the profiles you shortlist, block or report.

Information We Collect Automatically

  • Activity: when you sign up and log in, the profiles you view, and who viewed your profile.
  • Technical details: the IP address you sign up and send messages from.
  • App: a notification token so we can send you alerts about new messages and interests, and your phone's model name, shown in your list of logged-in devices. Mixpanel records how the app is used: app opens, sign ups and logins, which filters you search with, and when you view a profile, send an interest or message, shortlist, block or report someone, upload photos or edit your profile. It gets your member ID, gender, age range, how complete your profile is, your device details and your IP address. It never gets your name, email, usernames, search values or the text of your messages.
  • Website: cookies that keep you logged in and remember your preferences, and Google Analytics, which tells us how visitors use the site.

How We Use Information

We use your information to run your account and profile, to show you matches and search results, to deliver messages and interests between members, to send you alerts and emails about your account and activity, to review new profiles, photos and identity documents before they go live, to fight spam, fake profiles and abuse, and to improve FreeMarriage.

What Other People Can See

Your profile is a matrimonial advertisement: visitors to FreeMarriage.com can see your profile details, headline and descriptions, including people who are not members. Your photos are shown to everyone, to logged-in members only, or only to members whose interest you have accepted, as you choose on your photos page.

We never show other members your street address, mobile number, email address, date of birth (your age is shown instead) or identity documents. Your messages are seen by you and the members you write to, and by our review team when checking for spam and abuse.

In Privacy Settings you can leave your profile out of search results and hide when you were last online.

Who We Share Information With

We do not sell your personal information or share it with anyone for their marketing. We use these service providers to run FreeMarriage, and they handle your information only for that:

  • Amazon Web Services, which hosts our servers.
  • Cloudflare, which delivers and protects the website.
  • Google, for Sign in with Google, app notifications (Firebase Cloud Messaging) and website statistics (Google Analytics).
  • Mixpanel, for statistics on how the app is used, stored in the European Union.

We may also disclose information when the law requires it, or to protect our members and the service.

Data Security

Information between your device and FreeMarriage is encrypted in transit. Passwords are stored hashed, never in plain text. Identity documents are seen only by our review team.

How Long We Keep It

We keep your information while your account exists. Profiles that are not used for a long time may be hidden and later deleted; we email you before this happens.

Deleting Your Account

You can delete your account at any time from the website or the app, or by email. Your account is erased from our servers at once. See Delete Your FreeMarriage Account for the steps and what is deleted. You can also edit your profile, or remove photos, at any time.

Changes to This Policy

We will update this page when our practices change.

Contact Us

If you have any questions about our Privacy Policy, please contact us at support@serverok.in.